Terms of Service
General Terms and Conditions are applicable to all orders placed through the shop powered
by OneClick Internet (the "Shop"). Please read them before ordering.
The Shop was conceived by
OneClick Internet and all rights, titles and interests in the Shop are the exclusive
property of OneClick Internet. Copying all or any parts of the Shop is prohibited without
the prior permission from OneClick Internet.
Article 1. Acceptance of General Terms and Conditions
Once a user (the "Customer") has filled out the Shop's order form and confirmed the order then this will result in the full
and binding acceptance of these General Terms and Conditions which will be the only terms
applicable to the contract thereby entered into.
Article 2. Order confirmation and conclusion of contract
The Shop contains at all times a commercial offering to sell certain Products, but this
shall not be construed as a legally binding permanent offer. Thus, as explained below, a
contract is only concluded when and if the order is confirmed by the Shop. Once the
payment has been confirmed in accordance with Article 3 of these General Terms and
Conditions, the order is accepted by the Shop. The Shop reserves the right not to accept
payment, and therefore not to confirm, for whatever reason, any order, including but not
limited to reasons resulting from product supply, a problem with the order received, or a
problem in completing the delivery.
Article 3. General Obligations of the parties
3.1 Obligations of the Shop
The Shop undertakes, once the order has been accepted, to sell the products set forth on
the order (the "Products") and to deliver the Products ordered to the address
indicated by the Customer. In relation to the above, the Shop undertakes to place the
Products with the carrier of its choice not later than 10 working days after the order has
3.2 Obligations of the Customer
The Customer shall clearly indicate the address to which the Products are to be delivered
during business hours. The Customer undertakes to pay the stated price for the delivery
(price of the Products plus transport), as well as to pay, or have paid, directly to the
carrier any additional amount that might arise due to custom duties, value added tax or
other taxes due upon import into the country where the Products are delivered.
Article 4. Specific Provisions
4.1 Price, Invoice
The total price (the "Price") shown by the Shop on the order form is definitive.
The Price includes: the price of the Products, handling costs, packaging and transport.
The Price will be in Euros, any amounts stated in other currencies being only for the
purposes of estimating the price in another currency. Payment will only be accepted by
Bank Credit Card. Debit cards like Switch or VISA Electron will not be processed. Once the
order has been accepted, the Customer will be charged in Euros. At the express demand of
the Customer, the Shop will issue an invoice. The Customer must indicate the address where
the invoice is to be sent.
4.2 Transport - Delivery - Delivery Schedule
Unless the Customer has failed to make payment for any reason, the Products will be
delivered to the address indicated. The delivery time given to the Customer by the Shop
may vary depending on the country involved. In case delivery is made and nobody is at the
indicated address to accept delivery, the carrier shall leave a note indicating that it
was unsuccessful in making the delivery and that the Customer should come to recover the
Products at a location specified by the carrier. The Shop will not, for any reason, be
held liable for any deterioration in the Products due to a Customer's failure to collect
the Products in a timely manner.
4.3 Transfer of Risk
The transfer of risk of the Products takes place when the Shop gives the Products to the
4.4 Qualification upon Receipt - No returns - Limited Rights to Reimbursement /
The Customer can only make a claim if the Products delivered do not conform with the type
or quantity ordered. The claim must be made in writing to the carrier at the time of
delivery. A copy must be sent to the Shop (e-mail or fax) no later than twelve (12) hours
after the claim was made. With the claim, the Customer shall supply the carrier's
confirmation of the validity of the Customer's claim. No returns of Products will be
accepted. If the above procedures are respected, and the claim is proven to be valid due
to the packaging and the Products being seriously damaged, the Shop at their choice will
either reimburse the Customer the Price or replace the Products at the Shop's expense. If
the delivery is not in conformity with the quantity ordered, the Shop will reimburse the
difference in the price between the Products ordered and those delivered only if those
delivered are sold for less than those ordered and paid for. No claim will be accepted
with respect to the taste, appearance or freshness of the Products.
4.5 Limited Guarantee
The Shop guarantees that the Products are genuine and that they have taken all the
necessary care and attention to assure they correspond to the description that is given on
the website at the date the order was made. The Shop guarantees that the Products are of
good quality. The above is the only warranty given by the Shop. No other warranties,
whether express or implied, are given. In particular, the Shop does not warrant that the
Products correspond to the specific expectations of the Customer.
4.6 Liability - Limitation of Liability
The Customer is personally liable for its choice of Products and after delivery is
entirely responsible for the conservation and consumption of the Products. Also, the Shop
will not be held liable for not respecting any laws or regulations in the country where
the Products are delivered. The shop is only liable for complying with Dutch regulations
relating to the Products. In any event, the liability of the Shop is limited to the lesser
of the following amounts: 1) the direct damage suffered by the Customer or 2) the price of
the order irrespective of the basis on which the Shop's liability may be assessed.
If any one of the clauses of
these General Terms and Conditions are, for whatever reason, declared invalid or
invalidated for any reason, this will not affect the application or the validity of the
other clauses. The clause declared invalid, or invalidated, will be replaced by the
disposition closest to that clause.
Neither the Shop nor the Customer will be held
liable for any failure to perform their obligations as a result of a force majeure beyond
their control, including but not limited to the following: war, riot, insurrection,
interruption of transport systems, problems relating to export and import, strikes,
lock-out, shortage of Products, fire, earthquakes, storms or floods.
These General Terms and Conditions are governed exclusively by Dutch law. All
litigation or disputes between the parties shall be brought only before the competent
court in the Netherlands.